When you work with Bloomerang Solutions, you have many years of successful retailing experience shared with fellow florists and executed in unique methods that truly work.
Only retail florists know that anyone willing to help out at a flower shop days before Valentine's is our new BFF!
But now what? How will they know what to do?
Remember how it feels when you call a company with a great sales agent on the phone? You never forget. Today, you can have this too!
Remember 2 Things
You are not selling, you are taking an order. The customer calling in just wants to be given selections or wants to be reassured what they are selecting is a good choice. NO SELLING, just order taking! By simply listening and suggesting, you can create a memorable experience when you focus on that experience by suggesting instead of selling. The "do's and don'ts" sheets can also come in handy. Improve the experience by using your voice. It's easy and here for you to review!
Service is the difference between you and everyone else. When customers ask about delivery or inaccessibility, make it easy and charge accordingly. Remember, it’s not a punishment but an opportunity to serve the needs of a client. The easier and more welcome you make them feel, the better your chances are of retaining a future with them.
The new FLORALAPP is out! Connect your customer by making it easy to shop with you.
There are many ways Bloomerang can help you improve retail opportunities online
Track, Measure, Engage We love showing you how successful you can be with
Digital Solutions from Bloomerang!
Floralapp (Download and keep your customer forever)